Responsible Gaming

Gambling Should Be Entertainment

Betting should be fun and entertaining, never a way to make money or solve financial problems. Only gamble with money you can afford to lose, and always set limits before you start. Remember: the odds are always in favour of the betting operator, not the player.

Age Verification

You must be 18 years of age or older to use betting sites in the United Kingdom. We take age verification seriously and reserve the right to request proof of identity and age at any time. If you are under 18, please do not use our services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of these warning signs:

• Chasing losses — gambling more to recover money you've lost
• Hiding gambling activity — lying to friends or family about how much you gamble
• Loss of control — being unable to stick to limits you've set
• Neglecting responsibilities — missing work, school, or family time to gamble
• Gambling with money you can't afford to lose — using rent, bill, or food money
• Increased tolerance — needing to gamble more to get the same feeling
• Mood changes — feeling anxious, irritable, or depressed when not gambling
• Failed attempts to stop — trying and failing to reduce or quit gambling
• Using gambling to escape problems — gambling to cope with stress, anxiety, or sadness
• Borrowing money to gamble — taking out loans or using credit cards

If you recognise any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools Available

Responsible betting operators offer tools to help you stay in control:

• Deposit Limits — Set a maximum amount you can deposit over a day, week, or month
• Loss Limits — Set a maximum amount you're willing to lose
• Reality Checks — Receive notifications during gaming sessions reminding you how long you've been playing
• Self-Exclusion — Temporarily or permanently exclude yourself from betting sites
• Account Closure — Close your account if you wish to stop betting entirely
• Time Limits — Set automatic session timeouts

Always use these tools proactively. Most betting sites require you to contact customer support to access them.

Support Organisations

If you're struggling with gambling, help is available. Please contact one of these organisations:

United Kingdom

• GamCare — Free, confidential support and counselling
  Website: www.gamcare.org.uk
  Phone: 0808 8020 133 (free, 24/7)
• GamStop — The National Self-Exclusion Scheme for online gambling
  Website: www.gamstop.co.uk
  Self-exclude from all online gambling operators simultaneously
• Gamblers Anonymous — Peer support meetings across the UK
  Phone: 0203 744 1386
• National Problem Gambling Clinic — NHS treatment service
  Phone: 0203 228 0303

Other Countries

• Australia — Gambling Help Online
  Website: www.gamblinghelponline.org.au
• Canada — Responsible Gambling Council
  Website: www.responsiblegambling.org
• United States — National Council on Problem Gambling
  Website: www.ncpgambling.org
  Helpline: 1-800-522-4700
• Germany — Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Website: www.bzga.de

If You Have a Problem, Get Help Today

Problem gambling is a serious issue, but support is available. You are not alone. Reaching out for help is a sign of strength, not weakness.

If gambling is causing you harm:

• Contact GamCare or Gamblers Anonymous immediately
• Self-exclude using GamStop to block access to online betting sites
• Talk to someone you trust — a friend, family member, or healthcare professional
• Seek professional counselling or treatment

There is no shame in asking for help. Recovery is possible, and support services are available 24/7.